Job Profile: Receptionist
Work Reason:
To give an extraordinary and noteworthy client experience by inviting all guests, representatives, and accomplices in accordance with Zing’s qualities and reasoning. This incorporates lining up with client values and administration assumptions.
Locales:
- Gauteng (different areas: Centurion, Waterkloof Pretoria, Marshalltown, Rosebank, Constantia Kloof, and Woodmead)
- Western Cape (different areas: Cape Town, Claremont, Stellenbosch)
Compensation: R45 each hour
Least Experience:
1-2 years of Front of House/Forefront experience in a corporate or Neighborliness climate (Compulsory)
Key Necessities:
- Experience in dealing with a profoundly constrained Front counter
- Amazing email and phone behavior
- Least Capability: Matric
- Post Matric Capability in Neighborliness, Client The executives (profitable)
Yields:
- Lay out and fabricate solid associations with client agents
- Capacity to perform various tasks between taking care of a bustling switchboard and Gathering
- De-raise incensed clients and guarantee opportune consideration from pertinent specialists
- Figure out client prerequisites and keep up with day to day correspondence
- Magnificent email and phone decorum
Functional Greatness:
- Welcome all guests, clients, and workers
- Direct and additionally escort guests as the need might arise
- Track all guests conceded admittance
- Guarantee access/security conventions are stuck to
- Keep an exclusive requirement of tidiness and neatness in gathering, meeting rooms, and associate regions
- Work with offices supervisory groups to guarantee the administration of plants, enrichments, showcases, and distributions
- Circle back to Helpdesk calls and heighten unactioned calls to the applicable supervisor
- Aid other assistance regions when required
Skills:
- Client Driven
- Profoundly self-propelled and group situated
- Great critical thinking and insightful capacities
- Amazing correspondence (composed and oral) abilities
- Creative
- Agreeable and respectable
- Astounding clash dealing with abilities
- Capacity to work under tension
- Experience in managing perturbed clients
- Capacity to effectively execute errands without/least management
Specialized Abilities:
- Ms Office information (Standpoint, Word, Succeed)
- Capacity to make reports
- Capacity to adjust and learn new frameworks
Extra Data:
- Work Type: Transitory
- Pay: Up to R45.00 each hour
- Anticipated hours: 5-40 every week
- Application Question: Capacity and eagerness to report obligation at short notification to supplant a missing representative (Parttime up-and-comers)
- Training: Secondary School (matric) (Required)
- Experience: Accommodation: 1 year (Required), Front of house: 1 year (Required)