Presentation
The Extortion Phone Aide will be liable for noting approaching calls connected with false exercises and helping clients in settling their issues.
You will be expected to break down extortion information and distinguish possible deceitful exercises, answer requests and questions, handle grumblings, investigate issues and give data connected with item/administrations
If it’s not too much trouble, note that this job is for a worldwide mission. Shift work is obligatory
Obligations and Commitment
- Extortion Recognition
- Adjusting clients by responding to item and administration questions and prompting about different items and administrations
- Settling item and administration issues
- Looking into and making changes for clients when required
- Taking care of objections
- Taking care of inbound and outbound calls
- Sticking to consistence strategy
- Client care Situated
Wanted Insight and Capability
- Matric
- Familiar English
- Should live inside a 50km span of Bryanston region
- Fundamental information on Word Succeed
- Fundamental information on web route
- Adaptability Should work movements to accomodate for global hours
- 1 year Client care insight (wanted yet not obligatory)
- Misrepresentation location experience (Worthwhile)
- Call focus insight ( Invaluable)
Bundle and Compensation
- Appealing compensation
- Stable bids for employment
- Work in a multicultural and various climate with representatives from more than 30 nations
- Genpact upholds proficient tranings and incredible vocation advancement open doors
- Free admittance to our honor winning learning stage
- Advantages, for example, Clinical Guide, Retirement and chance advantages
- Shift stipend – nightshift recompense paid depends on your genuine hours worked around evening time as per our nightshift remittance strategy
- Critical TO NOTE – Should a candidate pass the meeting Genpact will direct intsensive record verifications. All record verifications should be clear for candidate to be effectively positioned in the job