Shiny new Site in Johannesburg. High level Call Community Innovations is looking for Bilingual (French/French Canadian) Client support Delegates to join our group. ACT upholds a positive advance from-inside culture and gives phenomenal paid preparing to assist with moving you to the powerful in your vocation. We succeed together! In this job you will be the voice of the organization, through sure communications, you can have an effect. We are searching for people who need to join a top notch group giving the most significant level of administration through information and sympathy, leaving a positive effect on our clients.
We offer:
Chances to progress inside
Adaptable timetables
Gigantic extra open doors
Fabulous Bosses and a Positive climate
Position Rundown:
We will engage you to give top tier administration! Client support Delegates utilize their astounding correspondence and relational abilities with clients. In this job you will get inbound calls from shoppers for help with charging requests, installments, credits, misrepresentation alarms, web and mobile phone administrations, and home loan overhauling. Client care Delegates are issue solvers with great exchange abilities who are self-propelled and spurred to meet individual assistance and deals objectives.
Fundamental Obligations and Commitment:
* Answers instantly to client needs; Requests client criticism to further develop administration; Answers demands for administration and help.
* Keeps up with privacy; Pay attention to others without intruding on; Monitors feelings; Stays open to others’ thoughts and attempts new things.
* Talks obviously and powerfully in sure or negative circumstances; Tunes in and gets explanation; * Answers rapidly and successfully to client questions.
* Performs various tasks to report while talking with the buyer.
* Shows exactness and meticulousness; Searches for ways of improving and advance quality; Applies criticism to further develop execution; Screens own work to guarantee quality. Fulfills clients’ particular quality guidelines.
* Fulfills efficiency guidelines; Finishes work in convenient way; Endeavors to increment efficiency; Works rapidly.
* Is reliably working and on time.
* Adheres to guidelines, answers the executives bearing; Gets a sense of ownership with own activities; Keeps responsibilities; Focuses on extended periods of work when important to arrive at objectives; Finishes jobs on time or tells proper individual with a substitute arrangement.
* Different obligations as mentioned by the board
Least Capabilities
- Effectively pass appraisals for both English and French talking positions
- Should have the option to effectively pass criminal historical verification
- Information section and fundamental PC abilities
- Past Call Community experience or helping clients liked
- Instruction: Secondary School recognition or GED.
- Should have the option to effectively pass criminal historical verification
- Information section and essential PC abilities
Work Type: All day
Pay: R6 000,00 – R8 000,00 every month
Capacity to drive/move:
Johannesburg, Gauteng: Dependably drive or wanting to move prior to beginning work (Required)
Experience:
Client assistance: 1 year (Liked)