Position: Call Center Administrator
Organization Outline:
Raiden Worldwide is a main worldwide supplier of imaginative arrangements in the area of innovation and correspondences. We are focused on conveying remarkable client support and are searching for a profoundly energetic Call Community Administrator to join our group.
Work Rundown:
As a Call Place Administrator, you will be liable for taking care of approaching and active calls from clients and giving them proficient and compelling arrangements. You will likewise be answerable for keeping up with consumer loyalty and building solid associations with our clients.
Key Liabilities:
- Noting approaching calls from clients and tending to their requests or worries in an expert and ideal way
- Settling on outbound decisions to circle back to client requests or to give refreshes on their solicitations
- Giving precise data to clients and guaranteeing that their necessities are met
- Keeping an elevated degree of consumer loyalty by effectively paying attention to their criticism and settling any issues that might emerge
- Fabricating and keeping up areas of strength for with clients to guarantee rehash business and client steadfastness
- Teaming up with different divisions inside the organization to guarantee that client needs are met effectively
- Refreshing client data and call logs precisely in the organization’s data set
- Meeting and surpassing individual and group targets and KPIs
- Keeping awake to-date with organization items, administrations, and strategies to give precise data to clients
- Taking part in continuous preparation and advancement projects to improve work information and abilities
Capabilities:
- Secondary school certificate or same
- Past involvement with a call place or client care job is liked
- Magnificent correspondence and relational abilities
- Solid critical thinking and critical thinking skills
- Capacity to perform multiple tasks and work in a speedy climate
- Capable in utilizing PC frameworks and programming
- Capacity to work freely and as a feature of a group
- Adaptability to work shifts, including nights and ends of the week
We Offer:
- Cutthroat compensation and advantages bundle
- Progressing preparing and advancement potential open doors
- A dynamic and steady workplace
- Open doors for profession development and progression
In the event that you are enthusiastic about giving uncommon client care and need to be important for a developing and imaginative organization, then we need to hear from you! Apply now to join our group as a Call Community Administrator at Raiden Worldwide.
We are searching for a talented and energetic individual to join our group, who has a passion for giving extraordinary client care and is searching for a challenging and rewarding career opportunity. If you have excellent communication and interpersonal skills, are proficient in using computer systems and software, and have a strong problem-solving ability, then we encourage you to apply for this exciting opportunity. Join our dynamic and supportive team and take the first step towards a rewarding career in customer service.